user experience

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Twisted Puppy: I Is for Interest
I Is for Interest
7 February

Picture this: someone clicks a link and lands on your website. Moment of truth. Actually split second of truth. Research

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Twisted Puppy: V Is for Value Proposition
V Is for Value Proposition
30 January

How to Create an Effective Value Proposition (and Keep Trying When You Fail) A powerful sales value proposition is essential

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Apple Watch
Game Changed: My Amazing First Week with the Apple Watch
6 June

So my Apple Watch arrived about 10 days ago. I’ve been super busy, so I didn’t even open it. I

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Design Defined by Massimo Vignelli #UX
11 May

“I like design to be semantically correct, syntactically consistent, and pragmatically understandable. I like it to be visually powerful, intellectually

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Props for a Great Customer Experience
27 February

Maybe Cloudmark sent this same email to every customer, but it sure was nice to open and read.   Thank

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Must Reading for Understanding User Experience Design
23 February

Several years ago on Twitter, I stumbled across a hashtag that aligned to a project I was working on with

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